Chronic Care Manager (Licensed Practical Nurse)

About the position

The Chronic Care Manager provides one-on-one attention via telephone calls to patients with two or more chronic diagnoses. The Chronic Care Manager collects patient health information to identify risks, provide education, and encourage compliance with treatment. The Care Manager will be responsible for creating a patient-specific Care Plan that provides goals and interventions to implement, monitor, and support the needs of the patient as defined by the Primary Care Physician (PCP). This program supports patients to promote the highest level of quality care.

Responsibilities

• Provide initial risk assessment gathering the clinical elements necessary to determine a patient-specific Care Plan.
• Work with patients to plan and monitor their care as determined by the PCP.
• Promote compliance with PCP/Specialist office visits.
• Promote compliance with medication.
• Act as a patient advocate, liaison, and information resource.
• Provide chronic care education for chronic/complex conditions as determined.

Requirements

• Active Licensed Practical Nurse (LPN) licensure required.
• Proficient in Microsoft Outlook and Excel.
• Familiarity with documentation in Electronic Medical Records (EMR).
• Self-motivated and able to work in a remote environment.
• Strong passion for helping others.

Nice-to-haves

• High-speed internet required (not satellite internet or hotspot).

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)