Acuative - Seattle, WA
posted 4 months ago
Acuative, the nation's leading independent provider of telecommunications field services, is seeking a dedicated Field Service Technician to join our team. This full-time position involves providing installation and maintenance services for voice and data networks, servers, computer systems, retail technology systems, and other network-based hardware. The successful candidate will primarily cover the Seattle, WA area, ensuring that our clients receive top-notch service and support. As part of the onboarding process, all new hires will be required to complete two certifications, CCT Data Center and CCT Route/Switch, within the first 90 days of employment. This role also includes the provision of a company vehicle, daily health and wellness assessments, and personal protective equipment (PPE) to ensure a safe working environment. The Field Service Technician will engage in a variety of tasks that are essential to maintaining the integrity and functionality of our clients' telecommunications systems. Responsibilities include the installation and maintenance of networking hardware such as routers, switches, and wireless access points (WAPs), as well as telephony equipment and circuits. The technician will also provide hardware break/fix support for Cisco UCS servers and Nexus switching equipment, and support retail technology systems including point-of-sale (POS) systems, digital signage, and video surveillance systems. Additionally, the role involves conducting site surveys and audits, maintaining the company vehicle and tools, and ensuring timely submission of all job-related documentation.