Cisco Route Switch & Data Center - Field Service Technician

Acuative - Fort Collins, CO

Full-time - Entry Level

Fort Collins, CO

Professional, Scientific, and Technical Services

About the position

Acuative is seeking a Field Service Technician to provide installation and maintenance services for voice and data networks, servers, and various network-based hardware. The role involves significant travel within the assigned market area and requires the technician to achieve two certifications within the first 90 days of employment. The position includes a company vehicle and offers health benefits, overtime pay, and a supportive work environment focused on health and wellness.

Responsibilities

• Installation and maintenance of networking hardware including routers, switches, and WAPs.
• Installation and maintenance of telephony equipment and circuits.
• Hardware break/fix support for Cisco UCS servers and Nexus switching equipment.
• Installation and support of retail technology systems such as POS, Digital Signage, and Video Surveillance Systems.
• Circuit extensions and structured cabling.
• Conducting site surveys and site audits.
• Maintaining company vehicle, inventory, and tools to departmental standards.
• Accurate and timely submission of all job-related documents and deliverables.

Requirements

• Associates degree in Information Technology or equivalent experience.
• Working knowledge of networking hardware and topologies.
• Familiarity with Cisco networking products and interfacing through Cisco CLI.
• Understanding of telephony systems (VOIP, PBX, Key Systems) with hands-on hardware and troubleshooting support.
• Knowledge of computing systems hardware with the ability to provide break/fix support for desktop PCs and/or servers.
• Ability to provide configuration support for various technology platforms through console and remote applications.
• Experience with LEC circuit identification and extensions.
• Familiarity with cabling standards and ability to pull and terminate cabling in various customer environments.
• Ability to operate basic power tools such as drills and saws.
• Ability to work on ladders and lifts where required.
• Working knowledge of Microsoft Office applications (Excel & Word).
• Ability to follow detailed job documents.
• Must possess a valid driver's license with a good driving record.

Nice-to-haves

• CompTIA, Cisco, Cabling, and PBX system certifications are a plus!
• Experience with on-call, after hours, and weekend work.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401k plan
• Company vehicle provided
• Daily health and wellness assessments
• PPE and personal sanitizer provided
• Overtime pay for travel and overnight stays