Citi/American Airlines Acquisitions Marketing Risk & Controls Lead/Project Manager, VP

$114,720 - $172,080/Yr

Citigroup - Wilmington, DE

Full-time - Mid Level

Wilmington, DE

Credit Intermediation and Related Activities

About the position

The Risk & Controls Lead/Project Manager will play a crucial role in the Cobrand Marketing Acquisitions team, focusing on driving profitable new card member growth for the Citi/American Airlines portfolio. This position is responsible for building an enhanced control framework for launching new partner channels/products and expanding existing work. The individual will ensure marketing operations oversight, develop strong partnerships with internal and external stakeholders, and implement effective risk management practices.

Responsibilities

• Lead all control activities related to new and existing partner channels/products, focusing on launch of new channels/products, and maintaining existing book of work.
• Understand how marketing works in partner channels to develop sustainable preventative and detective control solutions.
• Review existing marketing controls for effectiveness and simplification.
• Develop effective monitoring routines against existing controls.
• Implement best in class Risk & Controls dashboard/reporting to update leadership team.
• Maintain ongoing audit/exam readiness and respond timely to inquiries from reviewers with high quality walkthroughs and artifacts.
• Prioritize and execute against all assigned regulatory commitments such as consent order requirements.
• Identify manual processes, appropriately assess corresponding risks and champion for systemic solutions/automation.
• Stay abreast of evolving control requirements for person-to-person marketing channels and ensure that sales practices risks are appropriately mitigated.
• Escalate issues in a timely manner and identify and implement sustainable solutions in partnership with Cobrand Partners.
• Facilitate oversight of required/recommended training across Partner and Citi employees.
• Cultivate risk management practices across the organization and champion a best-in-class risk and controls culture.
• Deliver against Citi's regulatory transformation commitments and amplify process and control excellence to drive towards frictionless and radical simplification/automation.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.

Requirements

• 6-10 years of experience in Financial Services Marketing with a focus on Risk Management and Compliance/Control preferred.
• Track record of advanced project management skills, and exceptional communication/influencing and presentation skills.
• Demonstrated prioritization skills and ability to manage multiple tasks/projects at once.
• Ability to step into role and pick up programs and projects mid-stream and manage them to completion.
• Analytical skills, creative problem solving, and sense of ownership a must.
• Ability to work well under tight deadlines in a fast-paced and collaborative environment.
• Strong proficiency with Excel and PowerPoint with an aptitude to quickly learn new systems, platforms, and software.
• Personal accountability and decisiveness in a strong work ethic culture necessary.
• Experience in managing partner relationships and/or external vendors.
• Highly organized individual who can establish and successfully drive results against goals.

Nice-to-haves

• Master's degree preferred.

Benefits

• Medical, dental & vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off packages including planned time off (vacation), unplanned time off (sick leave), and paid holidays.