Claims Administrative Support Specialist

$37,440 - $41,600/Yr

Progressive - Roanoke, VA

Full-time - Entry Level

Onsite - Roanoke, VA

Insurance Carriers and Related Activities

About the position

The Claims Administrative Support Specialist plays a crucial role in supporting the claims branch offices by ensuring that essential administrative functions operate smoothly. This position involves interacting with customers and medical providers, both over the phone and in person, to facilitate effective communication and service delivery.

Responsibilities

• Support the claims branch offices with essential administrative functions.
• Interact with customers and medical providers by phone or in person as needed.
• Ensure smooth operation of administrative tasks within the claims department.

Requirements

• High School diploma/GED equivalent or higher.
• Minimum of one year of administrative or clerical support experience, or one year of post-secondary education.
• Proficiency using office equipment.
• Proven organizational skills.

Nice-to-haves

• Ability to multi-task and quickly switch duties.
• Strong communication skills and ability to work in a team environment.
• Customer service and follow-up skills.

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision insurance, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts and health savings accounts
• Life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave
• Short & long-term disability
• Parental & family leave; military leave & pay
• Career development & tuition assistance