Claims Administrative Support Specialist

About the position

The Claims Administrative Support Specialist plays a crucial role in supporting the claims branch offices by ensuring that essential administrative functions operate smoothly. This position involves interaction with customers and medical providers, providing a vital link between the claims process and the individuals involved.

Responsibilities

• Support the claims branch offices with essential administrative functions.
• Interact with customers and medical providers by phone or in person as needed.
• Assist in maintaining organized records and documentation related to claims.
• Handle multi-tasking duties and quickly switch between tasks as required.

Requirements

• High school diploma or GED equivalent or higher.
• Minimum of one year of administrative or clerical support experience, or one-year post-secondary education.
• Proficiency in using office equipment.

Nice-to-haves

• Proven organizational skills.
• Ability to multi-task and quickly switch duties.
• Strong communication skills and ability to work in a team environment.
• Customer service and follow-up skills.

Benefits

• 401(k) with dollar-for-dollar company match up to 6%.
• Medical, dental & vision, including free preventative care.
• Wellness & mental health programs.
• Health care flexible spending accounts, health savings accounts, & life insurance.
• Paid time off, including volunteer time off.
• Paid & unpaid sick leave where applicable, as well as short & long-term disability.
• Parental & family leave; military leave & pay.
• Career development & tuition assistance.