Claims Analyst - Remote

About the position

The claims analyst is responsible for supporting the claims specialists/adjusters with a variety of tasks to assist them with the handling of claims, etc. to ensure timely and accurate processing while delivering high quality customer service.

Responsibilities

• Process invoices to ensure timely payment.
• Certified Letters
• ISO Reports
• LegalX and Litigation Database Entry
• Salvage inquiries
• Title related inquiries
• Order Police Reports
• Claim Acknowledgement Letters
• Handle incoming calls
• Open mail, scan and attach to claims system.
• Photocopy as requested
• Special projects as assigned

Requirements

• High school diploma or equivalent required, associate degree preferred.
• 3+ years of experience
• Strong working knowledge of the Microsoft Office suite of programs.
• Excellent customer service and time management skills.
• Ability to prioritize tasks and meet deadlines.
• Strong written and verbal communication skills are essential.
• Independent thinker and problem solver.
• Ability to multitask.
• Ability to work independently.
• Experience with claims systems, including JW File Handler, is a plus.

Benefits

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision.
• Tuition reimbursement, industry-related certifications and professional training
• Dynamic, ambitious, fun and exciting work environment
• Matching donation program, volunteer opportunities, and an employee-driven corporate giving program