Sedgwick - Pasadena, CA

posted about 2 months ago

Full-time - Entry Level
Pasadena, CA
Insurance Carriers and Related Activities

About the position

The Claims Associate - Workers Compensation role at Sedgwick involves analyzing lower-level workers compensation claims to determine benefits due and ensuring ongoing adjudication of claims within company standards and industry best practices. This position emphasizes a culture of caring, flexibility, and support for employees' mental, physical, financial, and professional needs, while also promoting diversity and inclusion in the workplace.

Responsibilities

  • Adjusts medical-only claims and minor lost-time workers compensation claims under close supervision.
  • Supports other claims representatives, examiners, and leads with larger or more complex claims as necessary.
  • Processes workers compensation claims determining compensability and benefits due; monitors reserve accuracy, and files necessary documentation with state agency.
  • Communicates claim action/processing with claimant, client, and appropriate medical contact.
  • Ensures claim files are properly documented and claims coding is correct.
  • May process routine payments and prescriptions and status reports for lifetime medical claims and/or defined period medical claims.
  • Maintains professional client relationships.

Requirements

  • High school diploma or GED required.
  • One (1) year of general office experience or equivalent combination of education and experience required.
  • Claims industry experience preferred.
  • Excellent oral and written communication skills.
  • PC literate, including Microsoft Office products.
  • Analytical and interpretive skills.
  • Strong organizational skills.
  • Good interpersonal skills.
  • Ability to work in a team environment.
  • Ability to meet or exceed Performance Competencies.

Benefits

  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
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