Claims Consultant Accountants and Professional Liability

$120,000 - $180,000/Yr

The Hartford - Scottsdale, AZ

Full-time - Mid Level

Remote - Scottsdale, AZ

10,001+ employees

Insurance Carriers and Related Activities

About the position

The Claims Consultant position at The Hartford involves managing a caseload of third-party Accountants and Miscellaneous Professional Liability (MPL) claims from inception to final disposition. The role requires expertise in handling Professional Liability matters, particularly in litigation, and focuses on delivering high-quality outcomes through effective claim management and resolution strategies.

Responsibilities

• Conducting investigations and analyzing and evaluating the information learned
• Appropriately and accurately analyzing and determining coverage, liability and damages based upon the facts of each claim
• Writing and communicating to insureds in regard to coverage, liability, damages and other issues
• Setting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustment
• Presenting cases to management for expense or indemnity reserve authority above established authority levels
• Developing and implementing resolution strategies through negotiations to achieve high quality outcomes
• Proactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review
• Understanding and analyzing potential extra-contractual liability as needed
• Attending trials and mediations as necessary
• Contributing to broader claim and enterprise goals by participating in audits, projects, training and product development initiatives
• Preparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc.
• Providing support and working collaboratively with business partners to evaluate and address claim trends and developments
• Addressing inquiries from agents and policyholders, providing superior customer service
• Providing key training and marketing support to Underwriters

Requirements

• Juris Doctorate degree required
• Minimum of six years handling third-party Professional Liability insurance defense or Professional Liability coverage litigation
• Knowledge and experience handling all aspects of liability claims
• Excellent oral and written communication skills
• Excellent strategic thinking ability and execution skills
• Excellent negotiation and advanced technical claim handling skills
• Knowledge of insurance coverage issues a plus
• Superior time, task prioritization and desk management skills
• Ability to communicate thoughts clearly and concisely, and to influence and persuade others
• Ability to work independently and employ a 'team player' attitude

Benefits

• Short-term or annual bonuses
• Long-term incentives
• On-the-spot recognition