Claims Investigator

$58,240 - $72,800/Yr

Veracity Research Company - Concord, CA

Full-time - Mid Level

Remote - Concord, CA

Administrative and Support Services

About the position

The Claims Investigator position at Veracity Research Company (VRC) involves conducting multi-line insurance investigations to detect and combat insurance fraud. This role is part of the Special Investigations Unit (SIU) and requires both remote work and travel within the designated city. Investigators will be responsible for obtaining evidence, conducting interviews, and documenting findings in detailed reports, all while maintaining a high level of professionalism and integrity.

Responsibilities

• Investigate multiple insurance lines of business for potential fraud.
• Conduct phone or in-person recorded statements with insureds, claimants, and witnesses.
• Provide daily updates regarding current files.
• Conduct scene investigations and obtain investigative photographs.
• Maintain and report investigative expenses.
• Complete detailed and accurate investigative reports.

Requirements

• A minimum of 5-10 years of experience as a Private Investigator, SIU Investigator, Claims Adjuster, Law Enforcement, Military Police, CID, or other related investigative fields.
• Excellent verbal and written communication skills.
• Demonstrated ability to analyze information, develop logical questions, and accurately report findings.
• Proficiency in Microsoft Office programs.
• Excellent time management skills.
• A customer service focus.
• A strong desire to learn and work as a team.
• Own a Windows-based laptop not older than 3 years.
• Possess a valid driver's license and provide MVR.
• Current Private Investigator license may be required in some states.
• Must pass a drug test and pre-employment testing.

Nice-to-haves

• Experience in law enforcement or military investigations.
• Familiarity with insurance fraud regulations and compliance.

Benefits

• Medical, dental, and vision insurance.
• Disability benefits.
• Paid vacation.
• 401K/Profit Sharing retirement plan.
• Reimbursement for drive time and above normal commute mileage.
• Company paid licensing fees in most states.
• Allowance for non-reimbursed business expenses.