Berkshire Hathaway - Atlanta, GA
posted 2 months ago
Berkshire Hathaway Specialty Insurance (BHSI) is seeking an entry-level Claims Operations Analyst to join our team in Atlanta, GA. This position is integral to our claims support functions, specifically focusing on the first notice intake and data capture of Specialty lines commercial claims for Executive and Professional lines. The role is designed for individuals who are eager to learn and grow within the insurance industry, providing a pathway for advancement into various roles within the organization as experience and development progress. As a Claims Operations Analyst, you will engage in a visible and interactive role, collaborating closely with claim examiners, business partners, and external customers. The position demands a strong ability to learn and evaluate different policy and claim situations, with a keen attention to detail. You will be responsible for acknowledging claims to insureds, brokers, and third-party administrators (TPAs) in a professional and timely manner, ensuring adherence to account-specific guidelines. Your commitment to customer service and quality will be essential as you process incoming work items within established turnaround times, maintaining high standards of accuracy in claim coding. In addition to these core responsibilities, you will contribute to process efficiencies by providing insights based on learned procedures and team interactions. The role also involves utilizing technology for work processing in a dynamic environment, with opportunities to take on additional claim support tasks as you gain experience. BHSI fosters a culture of collaboration and excellence, where every team member is encouraged to contribute and be recognized for their efforts.