Claims Operations Coordinator

Westfield - Seville, OH

Full-time

Seville, OH

Educational Services

About the position

The Claims Operations Coordinator is responsible for overseeing the daily operations of the Claims Department, ensuring compliance with statutory and regulatory requirements, and providing technical support to customers. This role involves administrative tasks, data management, and collaboration with various internal and external stakeholders to enhance claims processes and reporting accuracy.

Responsibilities

• Manage day-to-day operations of the Claims Department.
• Serve as a Subject Matter Expert on programs, processes, and compliance.
• Compile and prepare information and documentation for reports and presentations.
• Assist in the management and organization of claims programs and processes.
• Complete jurisdictional monthly, quarterly, and annual reports for claims.
• Collaborate with internal resources for accurate reporting and error correction.
• Support the development and maintenance of processes and vendor relationships.
• Enhance customer and partner experience related to claims processes.
• Gather, organize, and analyze data related to claims processes.
• Communicate results and findings with leadership and stakeholders.
• Perform administrative duties such as scheduling meetings and coordinating training.

Requirements

• 2-4 years of experience in Insurance Claims or a related field.
• High School Diploma or General Education Diploma (GED) or equivalent experience.