Claims Operations Coordinator

Unclassified - Westfield Center, OH

Full-time

Westfield Center, OH

1,001-5,000 employees

About the position

The Claims Operations Coordinator is responsible for overseeing the daily operations of the Claims Department, ensuring compliance with statutory and regulatory requirements. This role involves providing technical support to customers and serving as a Subject Matter Expert on various programs and processes. The coordinator also handles administrative tasks, including data compilation and report preparation, while utilizing office practices and software effectively.

Responsibilities

• Oversee day-to-day operations of the Claims Department.
• Provide customer technical support and assistance.
• Serve as a Subject Matter Expert on claims processes and compliance.
• Compile and prepare data and documentation for reports and presentations.
• Implement and utilize office practices and software effectively.

Requirements

• Moderate supervision experience in a claims or insurance environment.
• Strong understanding of statutory and regulatory compliance in claims operations.
• Proficiency in office software and documentation practices.
• Ability to compile and prepare reports and presentations.

Nice-to-haves

• Experience in property and casualty insurance operations.
• Familiarity with customer service best practices in the insurance industry.

Benefits

• Health insurance coverage.
• 401k retirement savings plan.
• Paid time off and holidays.