Claims Processor

$47,840 - $47,840/Yr

Find Great People - Columbia, SC

Full-time - Mid Level

Columbia, SC

Administrative and Support Services

About the position

The Claims Processor position involves assisting customers with claims-related inquiries and processing claims for payment. This role requires attention to detail and the ability to work with various stakeholders to ensure accurate and timely claims processing. The position is a full-time, long-term contract opportunity based in Downtown Columbia, SC, offering competitive hourly pay.

Responsibilities

• Assists customers by phone, in person, and virtually with information about the department.
• Performs searches for individuals and businesses and provides assistance regarding the claim process, including explaining documentation requirements.
• Reviews and approves claims for payment within department guidelines up to $10,000.
• Performs in-depth research to ensure payment is made to the rightful property owner.
• Reviews and confirms validity of documents submitted by claimants by reaching out to business partners and governmental entities as needed to ensure appropriate payment of funds.
• Opens and preps daily incoming mail, accurately scans claim documentation into the system, and appropriately routes other mail to others as appropriate.
• Participates in outreach opportunities and other projects to locate individuals with unclaimed property.
• Serves as a backup for other team members as needed to ensure continuity of service to constituents.

Requirements

• Bachelor's degree in Public Administration or a related field.
• At least three years of relevant experience in public administration, claims examination, financial services, or a related field.

Benefits

• Long-term contract with no end date
• Hourly pay up to $23/hr
• Basic healthcare insurance while on contract
• Mon - Fri schedule 8:30 am to 5:00 pm