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Claims Recovery Representative
$37,856 - $37,856/Yr
Wilber Group - Newark, OH
posted 2 months ago
Full-time
Newark, OH
About the position
The Claims Recovery Representative position at Wilber Group is designed for individuals eager to learn and grow within a supportive and dynamic work environment. This role involves engaging with customers to negotiate repayment plans and recover assets, all while providing exceptional customer service. The position is fully trainable, making it accessible to candidates without prior experience, and offers opportunities for professional development and uncapped commission.
Responsibilities
- Multi-task across different technical platforms within a fast-paced call center environment.
- Manage day-to-day office operations.
- Make outbound calls to customers/debtors informing them of claims filed against them.
- Negotiate repayment and financial plans to recover assets for clients.
- Maintain office policies and procedures.
Requirements
- High School Diploma or GED (Required)
Nice-to-haves
- Previous contact center experience
- Customer service experience
- Previous accounts receivable or collections experience
- Sales experience
Benefits
- Uncapped commission
- Support for physical, emotional, and financial wellbeing
- Training and development opportunities
