Claims Representative- Liability

$55,000 - $90,000/Yr

Bitco Insurance Companies - Lakewood, CO

Full-time - Mid Level

Lakewood, CO

About the position

The Claims Representative - Liability at BITCO Corporation plays a crucial role in managing claims across various lines of coverage, particularly focusing on liability. This position involves assessing claim coverage, liability, and legal issues, while ensuring timely resolution of claims in accordance with company and regulatory guidelines. The role emphasizes providing exceptional customer service to both internal and external partners, and it allows for a hybrid work schedule with necessary travel to various office locations and customer sites.

Responsibilities

• Review, analyze, and interpret policy conditions, exclusions, and endorsements to resolve coverage and liability issues for assigned claims.
• Review and evaluate claim reserves to ensure that the respective reserve properly reflects the potential exposure.
• Investigate claims to evaluate coverage and legal issues, which may include meeting with insureds and witnesses, and obtaining statements, records, and other evidentiary materials.
• Provide proper documentation and reporting of investigation and claims handling activities.
• Negotiate and resolve claims with claimants and insureds and provide appropriate claims resolution documents.
• Provide direction to and management of independent adjusters and other third parties retained to assist in a particular claim.
• Perform other duties as assigned.

Requirements

• Minimum of 3 years of experience in coverage review, claims investigation, claims administration, and claims settlement.
• Must have Wyoming, New Mexico, and/or Texas License or be able to obtain within 6 months of hire.
• Service-oriented with the ability to provide prompt, efficient, and effective claims and customer service.
• Proven ability to develop and maintain good working relationships with customers and co-workers, both internal and external.
• Ability to clearly, accurately, and effectively communicate, both orally and in written correspondence.
• Good negotiation skills and excellent judgment and decision-making skills.
• Must be able to travel between different off-site locations or overnight in an expeditious manner.
• Experience in handling liability claims in multiple states including AK, AZ, CA, CO, HI, ID, MT, NM, OR, UT, WA, WY.
• Valid Driver's License with an acceptable motor vehicle report.
• Must be legally authorized to work in the United States.

Nice-to-haves

• Experience with insurance designations and willingness to pursue further education and training opportunities.

Benefits

• Competitive salary and benefits
• Paid vacation and 12 paid holidays a year
• Health, dental, and vision insurance
• Company paid life insurance - 2x annual earnings
• Old Republic 401(k) Savings and Profit Sharing Plan
• Education and training opportunities
• Insurance designations encouraged with financial assistance available
• Daily two-hour flexible start and end time for 7.5-hour workday
• Employee Fitness Program