Claims Representative - Overland Park, KS

$60,100 - $73,500/Yr

Federated Insurance - Overland Park, KS

Full-time - Entry Level

Remote - Overland Park, KS

Insurance Carriers and Related Activities

About the position

Federated Insurance is seeking a customer-focused individual to assist clients through the claims process, helping them return to normalcy after a loss. This role is designed for those who possess a desire to help others and are looking for a meaningful career in the insurance industry. The position is based in the Overland Park, KS office and does not offer a work-from-home option. Federated provides comprehensive training to equip employees with the necessary skills to succeed in claims management.

Responsibilities

• Work with policyholders, physicians, attorneys, contractors, and others to ensure claims are resolved in a prompt, fair, and courteous way.
• Explain policy coverage to policyholders and third parties.
• Complete thorough investigations and document facts relating to claims.
• Determine the value of damaged items or accurately pay medical and wage loss benefits.
• Negotiate settlements with policyholders and third parties.
• Resolve claims, which may include paying, settling, or denying claims, defending policyholders in court, compromising or recovering outstanding dollars.

Requirements

• Current pursuing, or have obtained a four-year degree.
• Experience in a customer service role in industries such as retail, hospitality, logistics, banking, automotive dealerships, vehicle rental, sales or similar fields.
• Ability to make confident decisions based on available information.
• Strong analytical, computer, and time management skills.
• Excellent written and verbal communication skills.
• Leadership experience is a plus.

Benefits

• Competitive compensation
• Enticing bonus programs
• Cost-effective health insurance
• Robust pension and 401(k) offerings
• Paid volunteer time
• Opportunities for gift matching
• Opportunities for internal mobility and career development paths.