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Allstateposted 5 months ago
$38,002 - $65,000/Yr
Full-time • Entry Level
Remote
Insurance Carriers and Related Activities
Resume Match Score

About the position

The Claims Resolution Adjuster at Allstate is responsible for investigating automobile accidents involving bodily injury, assessing coverage, liability, and damages while providing exceptional customer service. This remote position requires effective communication with customers through various channels and involves negotiation processes to reach fair injury settlements. The role emphasizes customer-centricity, problem-solving, and critical thinking skills to navigate complex claims effectively.

Responsibilities

  • Investigate automobile accidents involving bodily injury.
  • Assess coverage, liability, and damages related to claims.
  • Provide exceptional customer service through various communication channels.
  • Engage in negotiation processes to reach fair injury settlements.
  • Support claimants throughout the vehicle restoration process.
  • Document claims accurately and timely in the claims system.
  • Collaborate with Casualty Adjusters throughout the claims process.

Requirements

  • 2+ years of claims experience, specifically in Casualty Bodily Injury claims preferred.
  • Experience in claims liability, investigation, and negotiation.
  • Proficient communication skills, especially over the phone.
  • Strong critical thinking and problem-solving skills.

Nice-to-haves

  • Experience with liability investigations and coverage assessment.
  • Familiarity with rental and resolving liability claims.

Benefits

  • Competitive pay with support for continuous development and career advancement.
  • Flexibility in scheduling and a supportive time off policy.
  • Initial and ongoing training for proficiency in the role.
  • Comprehensive benefits including 401K/pension and education reimbursement.
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