Claims Service Specialist Lakeland, FL
$41,993 - $43,347/Yr
Geico - Lakeland, FL
posted about 2 months ago
Full-time - Entry Level
Remote - Lakeland, FL
Insurance Carriers and Related Activities
About the position
The Claims Service Specialist role at GEICO's Lakeland, FL office is designed for individuals who are motivated and empathetic, focusing on providing exceptional customer service during the claims process. This position involves collecting facts about accidents, investigating claim details, and supporting policyholders in their time of need. The role offers a structured training program and opportunities for career growth within one of the fastest-growing auto insurers in the United States.
Responsibilities
- Collect facts about accidents and investigate claim details.
- Gather statements from involved parties to support the claims process.
- Provide outstanding customer service and foster trust with policyholders.
- Assist policyholders during their claims process, ensuring they feel supported and informed.
- Utilize multitasking skills to manage high-volume calls effectively.
Requirements
- Experience in providing outstanding customer service.
- Strong multitasking skills in a fast-paced environment.
- Effective verbal and written communication skills.
- Minimum of a high school diploma or equivalent.
- Eagerness to learn new skills and explore different career paths.
Benefits
- Premier Medical, Dental and Vision Insurance with no waiting period
- Paid Vacation, Sick and Parental Leave
- 401(k) Plan
- Tuition Reimbursement
- Paid Training and Licensures
