Claims Specialist, Workers Compensation - West Region

$59,400 - $110,400/Yr

Liberty Mutual - Chandler, AZ

Full-time - Entry Level

Remote - Chandler, AZ

Insurance Carriers and Related Activities

About the position

The Claims Specialist position at Liberty Mutual Insurance involves managing a caseload of routine to moderately complex Workers' Compensation claims. The role requires evaluating claims for liability and compensability, conducting investigations, negotiating settlements, and ensuring exceptional service to customers. This position is part of a Claims Team and offers opportunities for professional growth and development.

Responsibilities

• Manages an inventory of claims to evaluate compensability/liability.
• Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources.
• Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages.
• Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves as necessary during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate.
• Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
• Performs other duties as assigned.

Requirements

• At least 1 year of experience in Workers' Compensation claims.
• A valid Adjuster License.
• BS/BA degree or equivalent work experience.
• Minimum of 2 years experience in claims adjustment, general insurance or formal claims training.
• Required to obtain and maintain all applicable licenses.
• Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.

Nice-to-haves

• Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU).

Benefits

• Health insurance coverage
• Dental insurance coverage
• Vision insurance coverage
• 401k retirement savings plan
• Paid holidays
• Paid time off
• Flexible scheduling options
• Professional development opportunities
• Employee discount programs