C.N.A Insurance Companies - Lisle, IL
posted 5 months ago
At CNA, we are dedicated to fostering a culture where every employee feels valued and integral to our mission. As a Claims Trainee, you will embark on a structured training program designed to equip you with the necessary skills to handle and resolve low complexity commercial claims effectively. This position operates under close supervision and within defined authority limits, ensuring that you receive the guidance needed to succeed in your role. Upon successful completion of the training program, you will be responsible for investigating and resolving claims in accordance with company protocols and customer service standards. Your role will involve regular communication with customers and insured parties, ensuring that their needs are met and that they receive timely updates regarding their claims. You will develop a working knowledge of commercial insurance, manage an inventory of claims, verify policy coverage, gather necessary information, and maintain appropriate documentation. As you progress, you will learn to determine liability and compensability by conducting thorough investigations, taking statements, and collaborating with internal and external partners. Your ability to negotiate settlements and authorize claim disbursements will be developed under the guidance of your manager. Additionally, you will be expected to identify opportunities for subrogation and salvage, as well as potential fraud occurrences, ensuring compliance with state and local regulations. This role is an excellent opportunity for individuals looking to start their career in the insurance industry, with a clear path for growth and development.
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