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The USA Exchange - Biloxi, MS

posted 2 months ago

Full-time - Entry Level
Biloxi, MS
Insurance Carriers and Related Activities

About the position

The Roving Store Worker at the Express is responsible for assisting customers in locating products, ensuring the store is well-stocked, and providing an exceptional shopping experience. This role emphasizes customer service, product knowledge, and adaptability to meet the operational needs of the facility. The position requires a proactive approach to customer engagement and sales growth through effective merchandising and communication.

Responsibilities

  • Greet every customer with eye contact and a smile.
  • Acknowledge every waiting customer promptly.
  • Listen to customer needs and ask follow-up questions.
  • Ensure customers have an extraordinary shopping experience.
  • Complete transactions accurately and efficiently while engaging customers in conversation.
  • Maintain merchandise, signs, and labels on the sales floor.

Requirements

  • Must be at least 21 years old.
  • High school diploma or equivalent; relevant job experience may substitute for education.
  • Able to learn and adapt to current technology needs.
  • Able to think quickly to answer customer questions.
  • Able to take initiative and possess brand knowledge.
  • Excellent attention to detail.
  • Willing to cross-train and work in other areas of the store as needed.
  • Must have a welcoming and helpful attitude toward customers and team members.
  • Excellent communication skills.
  • Basic computer skills.

Nice-to-haves

  • Previous experience in a convenience store or gas station.

Benefits

  • Flexible scheduling
  • Comprehensive medical, dental, life, and disability insurance
  • Paid time off
  • Shift differential/holiday pay
  • Traditional pension and 401K plan
  • Access to base facilities and Mass Transit program
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