Clayton Homes Project Coordinator - Evansville, IN

Clayton Careers - Evansville, IN

Part-time - Entry Level

Evansville, IN

About the position

The Project Coordinator at Clayton Homes plays a crucial role in supporting the retail team to ensure timely completion of construction projects while delivering exceptional customer service. This position involves overseeing various stages of construction, including management, permitting, and service coordination, making it essential for the overall success of the company.

Responsibilities

• Completes all bill-backs with factories and related paperwork
• Processes contractor bills
• Responsible for customer files
• Assist in obtaining permits
• Following up with contractors as well as customers for service calls and collecting all necessary paperwork
• Managing the Home Centers Net Promoter Score (NPS - Customer Service)
• Schedule set-up and delivery and other service-related items with contractors and customers
• Follow-up with customers utilizing various contact methods, including home visits
• Merchandising the retail location and homes, including but not limited to moving furniture, décor and cleaning homes
• Assist in preparation for audits
• Actively partner with manager on all exceptions and questions
• Protect company assets
• Participate in sales meetings and other company events
• Participate as needed during marketing promotions and events
• Contribute to a positive team environment
• Cooperative and collaborative, willing and eager to work in a team environment, assist with miscellaneous duties as required
• Perform other duties as assigned or delegated by manager

Requirements

• Strong verbal communication skills
• Knowledge of Construction
• Strong customer relations skills
• Ability to excel and contribute to a team environment
• Reliable and dependable attributes
• Strong organizational and time management skills
• Intermediate computer skills
• Ability to learn and operate company software
• Excellent phone skills
• Ability to learn a general understanding of the retail environment
• Professional demeanor and appearance
• Ability to lift and move furniture, promotional items, etc.
• Ability to pass criminal background check as well as post-offer drug screen
• Two-year degree is preferred

Benefits

• Paid parental leave
• Paid holidays
• Dental insurance
• Paid time off
• Parental leave
• Employee assistance program
• Vision insurance
• 401(k) matching