Cleared Engineering Operations Technician, Data Center Engineeri

Amazon - Dublin, OH

Full-time - Entry Level

Dublin, OH

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

Data Center Engineering Operations Technicians (EOT) are Amazon Data Center's front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, electrical switchboards/switchgear, circuit breakers, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks. The role requires the ability to work in extreme climates, at heights, and in noisy environments, as well as the physical capability to lift and move heavy objects and work in cramped spaces. This position requires that the candidate selected be a U.S. citizen and must currently possess and maintain an active Top Secret security clearance. In this role, you will operate and maintain mechanical and electrical equipment, troubleshoot facility and rack-level events, perform limited maintenance tasks, and provide support to Data Center Operations technicians. You will also be responsible for taking daily operational readings of all mechanical and electrical equipment, utilizing internal CMMS to manage workflows, supervising contractors, and responding to off-hour emergency calls. The position emphasizes adherence to safety procedures and encourages innovation while reducing operational costs. After an initial training period, you will support data center infrastructure operations on a shift schedule, performing routine checks, preventative maintenance, troubleshooting, and authoring technical procedures as your career progresses at AWS.

Responsibilities

• Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center
• Troubleshoot facility and rack-level events within internal SLAs
• Perform limited maintenance tasks including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements
• Provide support to Data Center Operations technicians
• Perform root cause analysis of equipment failures
• Ensure all safety procedures are adhered to while performing work
• Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)
• Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
• Utilize internal CMMS to manage building workflows and spare part inventory
• Supervise contractors who perform servicing or preventive maintenance
• Respond to off hour emergency calls per on call rotation for any one of the region's sites
• Fully comply with all physical security procedures and policies
• Drive innovation while reducing operational costs in the facilities
• Manipulate small wires and objects

Requirements

• 1+ years of maintenance experience on mechanical or electrical equipment
• Current, active US Government Security Clearance at the Top Secret level

Nice-to-haves

• Associate's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
• Data Center Operations Experience or experience operating electrical or mechanical systems in a mission critical environment (i.e. military, telecom, etc.)
• Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
• Experience with building management systems (BMS and EPMS control systems) and data collection/trending
• Operating engineering license(s) such as DC II, DC III, or equivalent, Electrical or mechanical Journeyman License, CFC license (Universal or minimum Type II), and/or NFPA 70E Cert

Benefits

• Flexible work culture
• Diversity and inclusion initiatives
• Ongoing learning and development opportunities
• Mentorship programs
• Work-life harmony