Cleared Engineering Operations Technician, Data Center Engineering Operations

Amazon - Dublin, OH

Full-time - Entry Level

Dublin, OH

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Data Center Engineering Operations Technician (EOT) at Amazon is responsible for hands-on troubleshooting and operation of critical electrical and mechanical equipment within data centers. This role requires 24/7 shift coverage, including the ability to work in extreme conditions and perform physical tasks. Technicians will support data center infrastructure operations, ensuring the reliability and efficiency of systems that are vital to the company's cloud services.

Responsibilities

• Operate and maintain mechanical and electrical equipment, including emergency generators and fire/life safety systems.
• Troubleshoot facility and rack-level events within internal SLAs.
• Perform limited maintenance tasks such as filter changes and HVAC PMs.
• Provide support to Data Center Operations technicians.
• Conduct root cause analysis of equipment failures.
• Ensure adherence to safety procedures during work.
• Take daily operational readings of mechanical and electrical equipment through routine rounds.
• Utilize internal CMMS to manage workflows and spare part inventory.
• Supervise contractors performing servicing or preventive maintenance.
• Respond to off-hour emergency calls as part of on-call rotation.
• Comply with all physical security procedures and policies.
• Drive innovation while reducing operational costs in the facilities.

Requirements

• 1+ years of maintenance experience on mechanical or electrical equipment.
• Current, active US Government Security Clearance at the Top Secret level.

Nice-to-haves

• Associate's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.
• Data Center Operations Experience or experience operating electrical or mechanical systems in a mission-critical environment.
• Fundamental knowledge of network design and layout as well as low voltage cabling.
• Experience with building management systems (BMS and EPMS control systems).
• Operating engineering license(s) such as DC II, DC III, or equivalent.

Benefits

• Flexible work culture
• Employee-led affinity groups
• Ongoing events and learning experiences
• Mentorship and career-advancing resources