Clerical Assistant 2 - Financial Aid Office

$35,306 - $72,800/Yr

Slippery Rock University - Slippery Rock, PA

Full-time

Slippery Rock, PA

Educational Services

About the position

The Clerical Assistant 2 in the Financial Aid Office is responsible for supporting daily operations within the office, assisting students and families with the financial aid process, and providing administrative support to the directors. This role involves answering inquiries through various communication channels and maintaining efficient office operations.

Responsibilities

• Support the Office of Financial Aid and Scholarships with daily operations.
• Assist students and families with the financial aid process.
• Answer questions via telephone, email, and walk-in traffic.
• Assist and support the directors with business processes.

Requirements

• Six months as a clerical assistant 1 or any combination of six months clerical experience and training.
• Excellent written and verbal communication skills.
• Ability to multi-task.

Nice-to-haves

• Experience with Microsoft Office and database management.
• Experience with web maintenance.
• Experience with budget maintenance and use of SAP program.
• Experience with SourcePoint.
• Experience developing and maintaining a filing system.
• Experience ordering and maintaining office supplies.
• Experience working with diverse populations.