Clerical Associate - Level 4 *Provisional*

NYC Health + Hospitals • New York, NY

379d • $45,040 - $45,040

About The Position

The Clerical Associate - Level 4 position at NYC Health + Hospitals involves performing essential clerical functions in the Emergency Department, including patient registration, data entry, and providing support to medical providers. The role is crucial for ensuring efficient patient flow and accurate information management within a high-volume healthcare setting.

Requirements

• High school diploma or GED.
• Six months of full-time satisfactory clerical experience or experience interacting with the public.

Nice To Haves

• Experience with EPIC systems.
• Familiarity with healthcare environments.

Responsibilities

• Perform mini-registration, registration, and admission process activities.
• Identify patients using the Check 12 approach and enroll them via Biometric Palm Scanning.
• Generate and place patient wristbands on patients' wrists.
• Interview patients to collect and enter demographic, pharmacy, and insurance information accurately.
• Explain and obtain e-signatures for general consent and HIPAA Notice of Privacy Protection forms.
• Scan all signed consents into the electronic medical record.
• Orient and educate admitted patients about their rights and provide them with admission packets.
• Provide patients with the opportunity to voucher their personal property.
• Utilize down-time procedures when directed.
• Provide clerical support to medical providers in the Emergency Department, including answering phones and taking messages.
• Assist providers in scheduling follow-up appointments and arranging transportation for discharged patients.
• Compile Midnight Census Report if trained and instructed.
• Process in-house Death Notices and enter data into the city's Evital system.
• Participate in bed-finding activities and assign beds for admitted patients.
• Facilitate decent release to OCME and Funeral Homes, ensuring cases are logged in and out of the V-Morgue.
• Provide clerical coverage to the Emergency Ward as needed.
• Demonstrate proficiency in Bellevue Email, Jabber Messenger, EPIC, and Evitals systems.
• Participate in training new staff on clerical functions.

Benefits

• Paid holidays
• Health insurance
• Pension plan
• Employee discount
• Loan forgiveness programs
• College tuition discounts
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees