Clerk IV (Office Manager/Berthiaume Center)

University of Massachusetts - Amherst, MA

Full-time - Entry Level

Amherst, MA

Educational Services

About the position

The Office Manager at the Berthiaume Center in the Isenberg School of Management is responsible for overseeing administrative functions, ensuring efficient operations, and providing support to staff and faculty. This role involves managing departmental scheduling, purchasing, financial reporting, and event planning, while serving as a liaison between various offices and stakeholders.

Responsibilities

• Provide administrative support to the Berthiaume Center staff.
• Act as liaison between administrative offices, department faculty, program faculty, and staff.
• Prepare travel arrangements and reimbursement paperwork for Center faculty, staff, and students.
• Facilitate purchasing through systems including Byways, Peoplesoft, and Concur.
• Process expense reports and ensure compliance with policies and procedures.
• Maintain detailed records of departmental purchases and related bid and contract paperwork.
• Track student award payments and liaise between the Center, Isenberg, and other campus partners.
• Maintain current and accurate data on department websites and social media accounts.
• Provide marketing materials, including video editing, as needed.
• Organize departmental and student events, coordinating all necessary details.
• Assist student groups with administrative needs such as purchasing and space requirements.
• Perform general office functions including mail distribution, scheduling meetings, and maintaining office supplies.
• Provide front desk support and reception duties as assigned.

Requirements

• High School Degree and two (2) years of office experience.
• Courteous and appropriate customer service skills.
• Ability to organize and prioritize multiple tasks.
• Proficiency in office software packages including spreadsheets and word processing in a Windows environment.
• Strong interpersonal skills and ability to work on a team.
• Proficiency in business English, grammar, punctuation, and spelling.

Nice-to-haves

• Experience with video editing software.
• Familiarity with social media management.
• Knowledge of event planning and coordination.

Benefits

• Opportunities for advancement