Clerk, Mailroom

JLL • Austin, TX

387d

About The Position

The Mailroom Clerk is responsible for managing the flow of incoming and outgoing mail, ensuring proper processing, tracking, and distribution. This role involves maintaining records, supporting client relationships, and contributing to operational efficiency while adhering to company policies and performance standards.

Requirements

• At least one year of experience in corporate mailroom operations.
• Ability to lift a minimum of 50 lbs and perform physical tasks safely.
• Knowledge of current postal codes, procedures, and regulations.
• Proficiency in various information technology tools and platforms.
• Attention to detail for handling sensitive mail and proper routing.
• Good communication, organization, and problem-solving skills.
• Ability to work independently with minimal supervision.
• Self-motivated, confident, energetic, and flexible.

Responsibilities

• Open, sort, and distribute incoming mail.
• Collect outgoing mail and maintain electronic logs and files related to mail processing.
• Process, handle, and maintain records for all incoming and outgoing courier and mail deliveries.
• Provide solutions for special mail requirements such as bulk mail.
• Maintain mail stops and package rooms as necessary.
• Research and follow up with clients regarding tracking of mail and packages.
• Perform mailroom inspections and manage inventory supplies.
• Support JLL and site operations with additional activities as needed.
• Actively promote teamwork and cooperation within the team.
• Participate in performance management and personal development planning.
• Act as an ambassador for JLL, adhering to cultural and ethical standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Real Estate
• Education Level: No Education Listed