Id Logistics - Colorado Springs, CO
posted 4 months ago
The window associate position at ID Logistics is a critical role within a fast-paced environment, essential for the success of the operation. This position involves close collaboration with customers and on-site management to effectively manage shipping and receiving processes, as well as billing and invoicing tasks. The role demands strong organizational skills and the ability to multitask efficiently and in a timely manner, ensuring that all operations run smoothly and customer satisfaction is maintained. In this position, the window associate will be responsible for providing customer service assistance, managing incoming calls, and addressing customer inquiries. The associate will also be tasked with verifying the accuracy of incoming and outgoing shipments by comparing identifying information and performing counts, weights, or measurements against bills of lading, invoices, orders, or other records. Setting daily delivery appointments and processing incoming deliveries and completed loads are also key responsibilities. Additionally, the window associate will resolve any issues related to shipping and receiving in collaboration with internal staff, file paperwork daily, and adhere to corporate and site-specific Good Manufacturing Practices, reporting any noncompliance observed. Safety is a priority, and the associate will be expected to observe all company safety rules and assist in their enforcement as appropriate. Other duties may be assigned as needed, contributing to a dynamic and responsive work environment.