This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
Gilbert J Costa Insurance - New Bedford, MA
posted 2 months ago
About the position
The Client Account Advocate position at Gilbert J. Costa Insurance Agency involves providing exceptional customer service to clients in the personal lines insurance sector. The role focuses on assisting clients with their insurance needs, including applications, claims, and billing, while ensuring they receive the best coverage and pricing. This full-time, in-person position requires strong communication skills, attention to detail, and the ability to work collaboratively within a team.
Responsibilities
- Provide clients with professional, friendly customer service.
- Work with the team to provide solutions to client's insurance needs.
- Assist with applications, claims, billing, and rating.
- Stay up to date with current discounts and credits available.
- Discover how to provide the best coverages and pricing to clients.
- Communicate with insurance companies to problem-solve.
- Learn something new every day.
Requirements
- Customer service experience.
- Good math skills.
- Attention to detail.
- Organizational skills.
- Ability to multitask.
- Strong written and verbal communication skills.
- Self-motivation and accountability.
Nice-to-haves
- Experience in a small business environment.
- Team player able to work with all levels of the organization.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid holidays
- Paid time off
- Paid training
