Client Account / Billing Manager

$74,000 - $110,000/Yr

Binding Minds - Boston, MA

Full-time - Mid Level

Remote - Boston, MA

Administrative and Support Services

About the position

The Client Account Manager role at Binding Minds involves managing client matter setups, billing, collection arrangements, and inventory management for assigned attorney and client portfolios. The position focuses on developing strong collaborative relationships with attorneys and staff throughout the invoicing and collections cycle, ensuring client service excellence in all areas of the role.

Responsibilities

• Manage client matter setup, billing, and collection arrangements for assigned portfolios.
• Develop collaborative relationships with attorneys and staff throughout the invoicing and collections cycle.
• Analyze inventory statistics and prepare supporting documentation.
• Make recommendations based on business strategies.
• Oversee matter management, including rate structure and time/value accuracy.
• Track disbursements and monitor client matter budgets.
• Handle on-account billing and resolve unapplied funds.
• Manage client trust accounting.

Requirements

• Bachelor's degree in Accounting, Finance, or Business discipline preferred.
• Minimum three years of specialized billing, collection, or account management experience.
• Hands-on experience performing complex accounting analysis.
• Strong financial systems skills (Elite/3E, eBillingHub).
• Law firm or professional services background with international exposure preferred.
• Ability to assess information and anticipate issues and outcomes.
• Ability to prepare accurate, highly detailed work products.
• Talent for delivering client service through teamwork.
• Ability to communicate clearly and concisely.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance