Client Account Manager - Full Circle Property Management

$55,000 - $65,000/Yr

Full Circle Property Management - Burlington, VT

Full-time - Entry Level

Burlington, VT

Administrative and Support Services

About the position

The Client Account Manager at Full Circle Property Management is a pivotal role focused on building and maintaining strong relationships with property owners while ensuring effective communication and collaboration. This position is ideal for individuals eager to learn about the property management industry and contribute to the success of a growing company.

Responsibilities

• Serve as the primary point of contact for property owners, ensuring regular updates and clear communication.
• Plan and lead meetings with clients, presenting updates and addressing concerns.
• Foster positive relationships with tenants, responding to inquiries and addressing concerns promptly.
• Collaborate with maintenance and operations teams to ensure the smooth operation of client properties.
• Develop an understanding of property management regulations, assisting clients with compliance and industry standards.
• Deliver clear and concise property performance reports to clients, including operational and financial updates.
• Engage in continuous learning about property management, gaining expertise in lease agreements, housing laws, and maintenance coordination.

Requirements

• A minimum of 2 years of proven client-facing work experience.
• Strong written and verbal communication skills to interact professionally with property owners, tenants, and team members.
• Ability to address challenges with professionalism and efficiency, ensuring client satisfaction.
• Capacity to manage multiple priorities and deliver on deadlines in a dynamic work environment.
• Genuine interest in gaining knowledge of property management industry standards and regulations.
• Comfortable using property management software and standard office tools (e.g., Microsoft Office).
• A valid driver's license is required for occasional property visits.

Benefits

• 401(k) with employer contribution
• Health, Dental, and Vision Insurance
• Paid Time Off
• Referral Program