AMN Healthcare - Trenton, NJ
posted about 2 months ago
Full-time - Entry Level
Trenton, NJ
Administrative and Support Services
About the position
The Client Account Manager at AMN Healthcare is responsible for optimizing healthcare delivery organizations and ensuring overall client satisfaction. This role involves interacting with departmental leadership, staffing teams, and vendor representatives to enhance service delivery and performance reporting. The position requires a strong understanding of client organizations and the ability to manage contingent labor workflows effectively.
Responsibilities
- Develops and maintains an expert understanding of assigned customer's organization including management and leadership teams.
- Collaborates with Contingent Workforce Business Partner on oversight of healthcare contingent labor workflow including order placement, candidate selection, timeslip and invoicing processes.
- Generates and delivers regular performance and service-level agreement reporting to customer and internal teams.
- Maintains an expert understanding of applications and required technological equipment including laptop computers, internet connections, projectors, etc.
- Composes and/or edits training materials, guides, handouts, reports and programs.
Requirements
- Associate's Degree plus 2-5 years of work experience OR High School Diploma/GED plus 4-7 years of work experience.
- Computer proficiency in Salesforce and Microsoft Office Suite required.
- Understanding of technical networks including wireless, wired, and firewall setups.
Nice-to-haves
- Strong interpersonal skills, positive attitude and collaborative spirit desired.
- Experience in mobile applications and mobile operating systems.
Benefits
- Reasonable accommodations for individuals with disabilities.
