Client Account Manager

$33,280 - $33,280/Yr

ManpowerGroup - Forest, VA

Full-time - Entry Level

Forest, VA

Administrative and Support Services

About the position

The Client Account Manager will support multiple teams by managing client inquiries and providing exceptional sales and customer service. This role involves tracking activities in a CRM, processing orders, and reporting client needs to management, all while ensuring effective communication and organization.

Responsibilities

• Manage daily inbound inquiries and outbound efforts to existing clients to grow the business and offer exceptional sales/customer service support.
• Track all daily activity in CRM for successful account and communication maintenance.
• Process orders and deliver account paperwork in a clean, organized, and efficient manner.
• Report client needs and issues, product and marketplace feedback, and trends to management.
• Review opportunities and project workload with Account Management Team weekly to ensure effective progress toward department goals.

Requirements

• Bachelor's Degree and suggested two+ years of experience in Account Services.
• Previous account ownership and knowledge of CRM systems is a bonus.
• Strong organizational skills and flexible attitude.
• Attention to detail and aptitude for working with many people.
• Pro-active, professional, positive attitude, and ability to work collaboratively.
• Excellent verbal and written communication skills.
• Experience with Microsoft Office (Word, Excel, PowerPoint).

Benefits

• Potential for full-time opportunity
• $16 per hour working day shift hours
• Weekly pay
• Opportunity to work with a dynamic team
• Opportunity for growth within the company