Client Advisor- Las Vegas Forum ( Bilingual)

Valentino - Las Vegas, NV

Full-time - Entry Level

Las Vegas, NV

Administrative and Support Services

About the position

The Client Advisor at Maison Valentino's Forum Shops Boutique in Las Vegas is a bilingual (Spanish & English) role focused on achieving sales goals and providing exceptional client service. This full-time position combines a base salary with commission, emphasizing client engagement, product knowledge, and teamwork to enhance the store's business performance.

Responsibilities

• Achieve sales goals and all KPI targets including conversion rate, cross selling, AVT, and upselling.
• Develop and maintain strong client relationships through proactive engagement.
• Deliver impeccable Valentino Couture Service throughout the client journey.
• Participate actively in achieving store sales and business KPIs.
• Handle all sales and after-sales activities, including returns and repairs.
• Ensure product maintenance and replenishment on the sales floor.
• Liaise with the In-Store Visual to follow display guidelines and report relevant information to management.
• Utilize the POS system for client transactions and operational tasks.

Requirements

• Minimum 2 years of experience in a similar role in the luxury retail industry.
• Proven track record in sales.
• Excellent knowledge of product and client journey.
• Strong team player with excellent organizational skills.
• Demonstrated confidence in developing relationships with clients and team members.
• Clear and concise verbal and written communication skills.