Client Advocate Parent-Child Assistance Program

$49,504 - $49,504/Yr

Sea Mar Community Health Centers - Vancouver, WA

Full-time - Mid Level

Vancouver, WA

Ambulatory Health Care Services

About the position

The Client Advocate for the Parent-Child Assistance Program (PCAP) at Sea Mar Community Health Centers is responsible for providing direct outreach, home visitation case management, and advocacy services to high-risk mothers who have used alcohol and/or drugs during pregnancy. This role involves managing a caseload of clients and their families, assisting them in setting and achieving personal goals, and connecting them with community resources. The position requires a high level of confidentiality and professionalism, as well as the ability to work autonomously and collaboratively within a team.

Responsibilities

• Perform case management activities according to PCAP policies and procedures in a highly confidential and professional manner.
• Manage a caseload of 15-20 clients and their families.
• Conduct home visits as clinically necessary (approximately twice per month).
• Assist clients in setting goals based on their individual needs assessments and in identifying steps to achieve their goals; monitor progress.
• Provide outreach services to engage and connect clients with community agencies that will help meet their needs and goals.
• Utilize community and natural supports to supplement services, with the intent to better integrate the consumer into their community.
• Administer clinical assessment instruments dealing with highly sensitive and confidential information, according to PCAP policies and procedures.
• Collect and enter data online.
• Coordinate scheduling and attend case staffing's and appointments with community providers with whom the client is involved.
• Maintain regular contact with the client's network of service providers.
• Provide housing support/case management services and documentation as required for housing subcontracts and working agreements.
• Attend and participate in weekly individual supervision with site Clinical Supervisor to discuss client needs, goals, and issues.
• Participate in weekly staff meetings with the team to evaluate client and program progress.
• Provide outreach services to locate missing clients and engage them with the program.
• Participate in required training.
• Obtain and maintain current CPR, Infant CPR, and First Aid Certification.
• Contribute to report writing, trainings, and presentations as needed.
• Maintain the safety, security, and confidentiality of consumers and their families.
• Work collaboratively with co-workers and with personnel from other agencies with whom we interact.
• Work effectively and efficiently in the field with little supervision, with the ability to manage time effectively and prioritize and problem solve in crisis situations.

Requirements

• Bachelor's Degree required.
• Experience on issues/projects working with prenatal substance abuse or equivalent combination of education and work experience.
• Demonstrated ability to effectively engage with high-risk mothers and their families.
• Ability to conduct interviews covering extremely sensitive and confidential issues.
• Strong organizational and time management skills.
• Excellent written and oral communication skills.
• Computer proficiency (Word, Excel).
• Must have access to a car, have a valid driver's license and current auto registration.
• Must obtain Basic Life Support (BLS) CPR within 90 days of hire date and must maintain it throughout employment.

Benefits

• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• Life insurance
• Prescription drug insurance
• Opportunities for advancement