Chrysalis - Phoenix, AZ
posted about 1 month ago
Part-time - Entry Level
Phoenix, AZ
Social Assistance
About the position
The Client Advocate position at Chrysalis is a part-time role focused on providing direct support to survivors of domestic violence in an emergency shelter setting. The advocate will work overnight shifts from Friday to Sunday, assisting clients in crisis, conducting assessments, and facilitating access to resources that promote safety and independence.
Responsibilities
- Participate as a member of the advocate team in providing services to clients
- Provide screening and refer crisis phone callers to appropriate agencies
- Perform intake interviews
- Provide assessment for crisis intervention
- Assess immediate and ongoing physical and emotional client needs and provide appropriate referrals
- Provide interventions/resources for life skills and community living
- Maintain daily documentation in progress notes of advocacy with clients
- Complete and maintain daily cleaning tasks per staff log
- Read and update staff log and bed log at the beginning and end of each shift
- Review client files and notes from weekly staff meetings
- Participate in client engagement as demonstrated in the trauma-informed model of care
- Demonstrate respect and appreciation to all volunteers, donors, and community members
- Attend mandatory staff meetings
- Follow policy regarding time off and notify management of coverage
- Perform additional tasks as requested by management
Requirements
- Associate's degree
- 2 years of experience in the social services field
- Experience and/or knowledge of domestic violence
- Ability to perform client assessment and crisis intervention
- Ability to maintain working relationships with supervisor, co-workers, clients, and community agencies
- Ability to communicate well verbally and in writing
- Effective organizational skills
- Minimum 21 years of age
Benefits
- Dental insurance
- 401(k)
- Employee assistance program
