About the position
Challenge your thinking and build an amazing career with the best people in the financial services industry! Baird's Financial Advisors provide advice, strategies, and solutions to high-net worth individuals and families across the United States, serving as true partners. True wealth management goes beyond managing investments. At Baird, we understand it begins with learning all we can about what our clients want for themselves and their families. We work closely with them to prioritize their goals, utilizing Baird's resources and expertise to create a tailored plan to ensure success as they've defined it. Our 1,700+ private wealth associates serve clients coast-to-coast from over 160 + locations in over 33 states. We have been recognized on Barron's Top Wealth Management Firms for 10 consecutive years and hold over $255 billion in client assets. As a Client Assistant, you will provide exceptional client service and operational support for one or more Financial Advisors following a wealth management or portfolio management business approach. You will be responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird, and establishing an ongoing communication/client service plan. You will gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients. Your role will also involve answering all incoming phone calls and handling them appropriately, scheduling client appointments, and ensuring business adherence with firm and financial industry regulatory policies. You will maintain the Client Relationship Management (CRM) system for Financial Advisor(s) and leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models. Additionally, you may organize and coordinate seminars and client events at the direction of Financial Advisor(s), develop client lists, design material and seminar/meeting content, and coordinate PowerPoint presentations. You will initiate and complete all transactions required to fully service client accounts, including paperwork, correspondence, client request fulfillment, and special projects as needed. You may also enter security orders including stocks, bonds, fixed income, options, annuities, and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction. Proactively reviewing investment opportunities daily and notifying Financial Advisor(s) to take action on those opportunities will be part of your responsibilities, with the goal of driving the Financial Advisors' business.
Responsibilities
- Provide exceptional client service and operational support for Financial Advisors.
- Coordinate client onboarding, including managing prospect pipeline and preparing new account paperwork.
- Maintain the Client Relationship Management (CRM) system for Financial Advisors.
- Organize and coordinate seminars and client events as directed by Financial Advisors.
- Initiate and complete all transactions required to service client accounts.
- Proactively review investment opportunities and notify Financial Advisors to take action.
Requirements
- 2+ years of relevant work experience.
- Focus on excellent client service.
- Expected to study for and obtain the Securities Industry Essentials (SIE) Exam and Series 7 and 66 licensures within 18 months of hire.
- Proficient in Microsoft Office suite (Word, Excel, PowerPoint).
- Good verbal and written communication skills.
- Detail oriented with an emphasis on accuracy.
- Organized with the ability to prioritize workflow.
Nice-to-haves
- Bachelor's degree preferred; not required.
Benefits
- Flexible work-life balance is promoted.
- Significant technology training and extensive one-on-one training and support.
- A unique culture that values diverse backgrounds and perspectives.
