Client Care Coordinator - Bothell Pet Hospital
$41,600 - $47,840/Yr
Bothell Pet Hospital - Bothell, WA
posted 3 days ago
Part-time,Full-time - Entry Level
Bothell, WA
Professional, Scientific, and Technical Services
About the position
The Client Care Coordinator at Bothell Pet Hospital plays a crucial role in providing exceptional customer service to pet owners while supporting the veterinary team. This position is ideal for individuals who are passionate about animals and enjoy working in a fast-paced environment. The coordinator will be responsible for managing client interactions, ensuring a welcoming atmosphere, and contributing to the overall well-being of pets and their owners.
Responsibilities
- Provide excellent customer service to clients and their pets.
- Manage front desk operations and client interactions.
- Support veterinarians and clinic staff in daily tasks.
- Maintain accurate client and patient records.
- Assist with scheduling appointments and follow-ups.
- Handle client inquiries and concerns effectively.
Requirements
- Previous experience in customer service, preferably in a veterinary setting.
- Strong communication skills, both written and verbal.
- Detail-oriented with the ability to multitask in a fast-paced environment.
- Proficiency in Microsoft Office applications.
- High school diploma or GED.
Nice-to-haves
- Veterinary experience (1 year preferred).
- Experience in a dental office setting.
- Familiarity with medical terminology.
Benefits
- Health insurance
- Dental insurance
- 401(k)
- Paid time off
- Vision insurance
- Employee discount
