Client Care Coordinator

$39,520 - $43,680/Yr

ROLLINS COUNSELING CENTER LLC - Salem, NH

Part-time - Entry Level

Salem, NH

About the position

The Client Care Coordinator at Rollins Counseling Center plays a crucial role in facilitating a smooth and compassionate intake process for clients. This part-time position requires exceptional customer service skills and a thorough understanding of the center's services and procedures. The coordinator will serve as the first point of contact for clients, ensuring professionalism and adherence to the organization's core values in all interactions.

Responsibilities

• Organize, oversee and conduct potential clients through the intake process.
• Gather and document client information accurately and confidentially.
• Schedule appointments and coordinate with providers to match client needs.
• Provide excellent customer service to clients and address their questions or concerns.
• Maintain and update client records in the practice management system.

Requirements

• Work experience in a medical/healthcare/aesthetics environment, or healthcare call center.
• Excellent time management skills and ability to adjust priorities.
• Strong computer skills, with proficiency in Google Suite preferred.
• Strong communication and organizational skills.