Client Development Manager

Publicis Groupe - Saratoga, CA

Full-time - Mid Level

Saratoga, CA

5,001-10,000 employees

Professional, Scientific, and Technical Services

About the position

The Client Development Manager at CJ Affiliate is responsible for managing a portfolio of advertiser accounts, providing expert advice and consultation on affiliate marketing strategies. This role involves developing strong client relationships, coaching clients on strategy execution, and collaborating with various internal teams to meet client objectives. The position is pivotal in driving revenue growth, renewing contracts, and enhancing client satisfaction through innovative solutions and best practices.

Responsibilities

• Manage client relationships and develop a deep understanding of advertiser's corporate and marketing objectives to develop affiliate marketing strategies that deliver high impact results.
• Coach clients on how to best execute the strategies we provide.
• Maintain a strong relationship with the advertiser's performance management team.
• Define platform feature and capability enhancements as a product stakeholder on behalf of advertisers.
• Grow CJ client revenues and accurately forecast revenue growth, potential upside and risk, realizing upside and mitigating risk.
• Develop best practices, content, and tools to be used by clients and/or published in CJ's Support Center, Blog, and other marketing collateral.

Requirements

• Bachelor's Degree
• 5-10 years of experience working in a marketing role-ideally digital performance marketing.
• Capability to develop thoughtful strategies to grow advertiser programs.
• Strong written and verbal communication and relationship skills.
• Ability to work cross-functionally with Product, Analytics, Accounting and Technology teams to accomplish client objectives.
• Deliver high quality service and results to clients while delivering against CJ financial expectations.
• Proven leadership and coaching skills.
• Critical thinker and creative problem solver - able to influence/develop/negotiate account strategies that incorporate affiliate marketing best practices.
• Passion for innovation and technology.
• Proficient knowledge of the Microsoft suite of products, including Windows, Word, Excel, and PowerPoint.

Nice-to-haves

• Respectful to varying opinions and perspectives.

Benefits

• People-centric workspace
• Focus on growth and wellbeing
• Work-life harmony
• Diversity and inclusion initiatives