Client Directed Services Program Lead

Phoenix Home Care - Independence, MO

Full-time - Entry Level

Independence, MO

Ambulatory Health Care Services

About the position

The Client Directed Services Program Lead plays a crucial role in assisting individuals with disabilities in accessing personal attendant services. This position involves case management, training, and maintaining accurate records while representing the company professionally. The Program Lead is responsible for evaluating program eligibility, documenting services, and providing necessary training to consumers and attendants.

Responsibilities

• Assists in evaluation of consumers for program eligibility and referral to State.
• Responsible for documenting services provided according to policy and procedures.
• Maintains clear, concise and accurate records in the CDS program.
• Responsible for keeping accurate records of community contacts.
• Maintain records of completed requests for information and/or referrals for services.
• Makes frequent home visits to consumers in several counties.
• Perform consumer/attendant file audits regularly.
• Complete monthly reports in a timely manner for CDS team as required.
• Maintain case management notes and activity schedules.
• Provide consumers and attendants with appropriate training material as needed.
• Marketing of program in coverage areas for your office.
• Performs other duties deemed necessary by In-Home Manager/Executive Director.
• Provide/maintain 4 core services assessment tools per month.

Requirements

• Bilingual (Spanish) is a plus!
• Supervisor experience preferred but not required.
• Knowledge of office management systems and procedures.
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
• Excellent time management skills and the ability to prioritize work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to multi-task.
• High School degree or equivalent.
• Will train the right candidate.

Benefits

• Multiple Major Medical Plans to Choose From (Medical, Dental & Vision)
• Spousal Insurance
• 401K
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development