Client Financial Services Representative - Benefits and Eligibility (Remote)

Burrell Behavioral Health • Springfield, MO

397d • Remote

About The Position

The Client Financial Services Representative plays a crucial role in managing insurance, client accounts, and receivables. This remote position requires expertise in insurance coding and billing practices, as well as a solid understanding of medical and insurance terminology. The representative will be responsible for following up on claims, ensuring compliance with coding guidelines, and improving processes related to insurance inquiries.

Requirements

• Experience with insurance coding/billing practices
• Knowledge of CPT and ICD-10 coding
• Familiarity with EFTs and EOBs
• Basic understanding of medical and insurance terminology

Responsibilities

• Follow up with insurance payers on unpaid or denied claims
• Utilize insurance websites, provider portals, send secure messages, and make phone calls
• Review and follow up on all insurance inquiries and correspondence
• Resolve issues and resubmit or appeal claims with confidence
• Run and analyze reports
• Assure coding compliance with billing and coding guidelines and contract terms
• Identify and resolve trends in aging, document procedures, and streamline processes

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Disability insurance
• Life insurance
• Wellness program
• Telemedicine services
• Employee Assistance Program
• Paid Time Off (29 days per year including vacation & holiday pay)

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed