Client Management, Associate
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About The Position
SMBC Capital Markets, Inc. (CM) is a derivatives trading firm based in New York City, with offices in Charlotte, NC, London and Hong Kong. SMBC CM is an established derivatives dealer with a broad product portfolio focused on interest rates and foreign exchange products such as rates & FX swaps, options & exotics as well as exchange traded products. The Client Management role is part of the Client Lifecycle Department within the Chief Operating Office of the SMBC Global Markets front office. The team manages processes supporting expansion of our businesses, while improving customer experience and managing risks & controls during onboarding. The Client Management role will help drive high-priority clients through the credit application, legal negotiation and onboarding processes. The successful candidate will have the ability to design and implement frameworks required to manage the status of the various stages of the pre-trade onboarding process and stand up an internal onboarding facilitation mechanism. The role will work hand-in-hand with credit officers, legal negotiators and KYC analysts to maintain accurate onboarding statuses and drive the client onboarding prioritization provided by management. The position is on the trading floor involving direct contact with front office staff, support functions and our clients. As part of the first line of defense, the Client Lifecycle Department maintains sound control processes designed to introduce clients as effectively as possible while acting in accordance with relevant regulations, policies and procedures.
