Client Operations Specialist

$35,360 - $39,520/Yr

Compex Legal Services - Austin, TX

posted 2 months ago

Full-time
Austin, TX
Professional, Scientific, and Technical Services

About the position

Compex Legal Services is seeking a dedicated and detail-oriented Client Operations Specialist to join our team in Austin, TX. This full-time position requires in-office work five days a week, located at 8656 State Hwy 71 Building F, Austin, TX 78735. The ideal candidate will report directly to the Director of Records and play a crucial role in delivering exceptional administrative support to our clients in the legal field. This position offers a unique opportunity to learn about the legal industry, manage and train others, and develop leadership skills while making a significant impact in the operations of our company. As a Client Operations Specialist, you will be at the heart of our operations, ensuring timely and accurate delivery of client-requested work products. You will manage and train Case Assistants, communicate effectively with clients, and oversee a high volume of orders. Your ability to promptly check-in records and meet tight deadlines for rush and urgent orders will be essential to your success in this role. Compex Legal Services is the nation's leading record retrieval provider, serving thousands of law firms and the largest insurance carriers. We pride ourselves on our innovative approach and commitment to delivering world-class solutions that empower our clients to make faster, more informed decisions. Join us at Compex, where we emphasize innovation and leading-edge thinking as a competitive advantage. We are on a strong growth trajectory, and advancing our technology strategy is key to our future success. If you are ready to make a real impact in the legal field and grow your career, we encourage you to apply today!

Responsibilities

  • Ensuring timely and accurate delivery of client-requested work products
  • Managing and training Case Assistants
  • Communicating with clients in a clear, professional, and concise manner
  • Managing and overseeing a high volume of orders
  • Promptly checking-in records, focusing on meeting tight deadlines for rush and urgent orders

Requirements

  • High school diploma (college degree preferred)
  • Some legal background is preferred, but not required
  • A can-do attitude
  • Proven track record of coming up with out-of-the-box solutions

Nice-to-haves

  • Legal administrative experience (1 year preferred)
  • Ability to commute to Austin, TX 78735

Benefits

  • Casual dress code
  • Great co-workers
  • Amazing benefits
  • Referral Program
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