Client Partner, ONESOURCE Indirect Tax

Thomson Reuters - Ann Arbor, MI

Full-time - Mid Level

Hybrid - Ann Arbor, MI

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About the position

The Client Partner role is focused on supporting the growth of the ONESOURCE Indirect Determination, Compliance, and e-invoicing business. This position involves collaboration with internal stakeholders and external partners to drive service opportunities and facilitate the adoption of Thomson Reuters' technology solutions. The role emphasizes project management, documentation control, and relationship management to ensure successful implementation of services.

Responsibilities

• Lead project scoping, estimates, and SOWs for professional services delivered by Thomson Reuters' Technology implementation team or external partners.
• Manage documentation and contract management from conception to completion, including SOWs and associated agreements.
• Establish document control processes with customers, vendors, and Thomson Reuters.
• Coordinate pre-sale documentation and manage timelines for SOW completion in collaboration with sales and executives.
• Track and update contracts within the SharePoint library, acting as a go-to for document ownership.

Requirements

• Bachelor's degree or equivalent professional experience.
• Demonstrable project management skills, ideally with a recognized qualification (e.g., PMP).
• Experience in scoping, estimating, and contracting for professional services engagements.
• Excellent relationship management skills with the ability to influence and build relationships with a wide range of stakeholders.
• Strong verbal and written communication skills to convey complex concepts.

Nice-to-haves

• Flexibility in adjusting to new and changing business requirements.
• Excellent problem-solving skills to achieve win-win outcomes.

Benefits

• Hybrid Work Model with flexible working environment.
• Comprehensive benefit plans including flexible vacation and Mental Health Days Off.
• Work from another location for up to 8 weeks a year.
• Headspace app subscription for mental wellbeing.
• Retirement and savings plans, tuition reimbursement, and employee incentive programs.