Client Partner, ONESOURCE Indirect Tax

Thomson Reuters - Ann Arbor, MI

Full-time - Mid Level

Hybrid - Ann Arbor, MI

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About the position

The Client Partner for ONESOURCE Indirect Tax at Thomson Reuters will play a crucial role in supporting the growth of the Indirect Determination, Compliance, and e-invoicing business. This position involves collaboration with internal stakeholders and external partners to drive service opportunities and facilitate the adoption of technology solutions. The role requires strong project management skills and the ability to manage documentation and contracts throughout the project lifecycle.

Responsibilities

• Lead project scoping, estimates, and SOWs for professional services delivered by Thomson Reuters' Technology implementation team or external partners.
• Manage documentation and contract management from conception to completion, including SOWs and associated agreements.
• Establish document control processes with customers, vendors, and Thomson Reuters.
• Collaborate with the in-house Legal department to define exceptions and amendment language in contracts.
• Coordinate pre-sale documentation and manage timelines for SOW completion with sales and executives.
• Track and update contracts within the SharePoint library and act as a go-to for document ownership.

Requirements

• Bachelor's degree or equivalent professional experience.
• Demonstrable project management skills, ideally with a recognized qualification (e.g., PMP).
• Experience in scoping, estimating, and contracting for professional services engagements.
• Excellent relationship management skills with the ability to influence and build relationships with stakeholders.
• Strong verbal and written communication skills to convey complex concepts to a broad audience.
• Flexibility to adapt to changing business requirements and decisions.
• Excellent problem-solving skills.

Nice-to-haves

• Experience with ONESOURCE Indirect tax Suite of products and ONESOURCE Pagero.
• Familiarity with SharePoint or similar document management systems.

Benefits

• Hybrid Work Model with flexible working environment.
• Comprehensive benefit plans including health, dental, vision, disability, and life insurance.
• Flexible vacation and two company-wide Mental Health Days Off.
• Work from another location for up to 8 weeks a year.
• Retirement savings plan with company match.
• Tuition reimbursement and employee incentive programs.
• Access to LinkedIn Learning and internal Talent Marketplace.
• Two paid volunteer days annually.