Client Relations Account Manager II

$88,670 - $144,530/Yr

FIS - San Francisco, CA

Full-time - Mid Level

Remote - San Francisco, CA

Credit Intermediation and Related Activities

About the position

The Client Relations Account Manager II at Worldpay is responsible for maintaining excellent relationships with clients, acting as the primary liaison for service-related matters. This role involves ongoing relationship management, project oversight, and ensuring service delivery to enhance client satisfaction and retention.

Responsibilities

• Ensure a positive and consistent relationship for one or more assigned clients.
• Serve as the primary point of contact to support problem resolution and ensure client retention.
• Develop strong working relationships with assigned clients and Worldpay resources.
• Coordinate with clients, relationship managers, and other appropriate areas to ensure clients are properly serviced and operational arrangements are in place.

Requirements

• Ability to establish and maintain effective working relationships, both internally and externally.
• Strong organizational and time management skills.
• Broad knowledge of Worldpay products and related services.
• Strong aptitude to analyze and solve problems.
• Prior banking or finance-related experience is a plus.

Benefits

• Employee assistance program
• Parental leave
• Global recognition platform
• Virgin Pulse access
• Time to support charities and give back to your community.