FIS - New York, NY
posted about 2 months ago
At FIS, our technology and our people are moving forward. We advance the way the world pays, banks, and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients, and communities succeed. If you're ready to grow your career and make an impact in fintech, we have one question: Are you FIS? As a Client Relations Account Manager, you will be responsible for ensuring excellent and consistent rapport with FIS clients. You will act as the primary liaison for the service side of the client relationship, including ongoing relationship management, escalations, project oversight, and service delivery. In this role, you will ensure a positive and consistent relationship for one or more assigned clients. You will serve as the primary point of contact to support problem resolution and ensure client retention. Developing strong working relationships with assigned clients and FIS resources is crucial. You will coordinate with clients, relationship managers, and other appropriate areas to ensure clients are properly serviced, paperwork is properly executed, and all operational arrangements are in place to service assigned accounts.